2016 Ford Fusion Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2016 Ford Fusion Hybrid?
The NHTSA has issued 4 recalls affecting the 2016 Ford Fusion Hybrid: three electrical cord recalls and one transmission/key-extraction recall. Details: three recalls (NHTSA recall number 18S24) concern 120V convenience charging cords that were manufactured without thermistors and can overheat and melt, increasing fire risk; one recall (14C11) affects the transmission/key mechanism where the key may be removable when the vehicle is not in Park, risking rollaway. What we do: Bill Estes Ford Brownsburg will verify recall status, provide the free manufacturer repair, and replace or repair affected parts with OEM components at no charge.
How do I check if my 2016 Ford Fusion Hybrid has an open recall?
Check your VIN on NHTSA.gov or bring your vehicle to a dealer for a free recall check; we also perform a VIN lookup when you schedule service. To run a quick check: locate your 17-character VIN (on the driver-side dash or registration), enter it at NHTSA.gov, or contact Bill Estes Ford Brownsburg and we will confirm open recalls and next steps. We can also check recalls during drop-off; please schedule appointment online — recall repairs are free and we offer service financing if you need other covered maintenance.
How much does a 2016 Ford Fusion Hybrid recall repair cost?
Manufacturer recall repairs for the 2016 Ford Fusion Hybrid are performed free of charge at authorized dealers under the recall program. Examples: the 120V cord replacement (recall 18S24) and the transmission/key repair (recall 14C11) are covered by Ford and will be performed at no cost to the owner when the recall applies. If additional non-recall maintenance is recommended, we will notify you and can discuss payment options — Bill Estes Ford offers service financing and current service specials.
Can I get my 2016 Ford Fusion Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure free manufacturer coverage, OEM parts, and proper documentation; for Ford recalls this means visiting a certified Ford dealer like Bill Estes Ford Brownsburg. Independent shops cannot charge for covered recall repairs and may not have the factory diagnostic tools or the required OEM parts and software updates that Ford-certified technicians provide. For convenience, schedule service at our Brownsburg location and we will manage warranty parts, safety procedures, and follow-up reporting to NHTSA on your behalf.
How long does a 2016 Ford Fusion Hybrid recall repair take?
Repair times vary by recall: many recall fixes (like cord replacement) are quick parts swaps, while others (like the transmission/key repair) can take longer; typical turnaround ranges from under an hour to a full day depending on parts availability. When you schedule appointment we provide an estimated timeline; Bill Estes Ford Brownsburg stocks many OEM parts and can often perform repairs same-day or within 24–48 hours. We prioritize safety and speed: if your vehicle has a safety-related recall we will work to get you back on the road quickly and keep you informed of any parts lead times.
Does an open recall affect my 2016 Ford Fusion Hybrid's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and complicate private sales; many buyers and dealers verify recall status before purchase. Having recalls addressed at Bill Estes Ford Brownsburg documents that OEM repairs were completed and helps protect resale and trade-in value; you can begin the process by visiting our trade-in appraisal page. Resolving recalls is free and preserves value and insurability; we can also provide service records to potential buyers after repairs are completed.
Can I fail a state inspection because of an unresolved 2016 Ford Fusion Hybrid recall?
Some states or inspection stations may flag safety-related open recalls during inspections; addressing NHTSA recalls helps avoid inspection or registration complications. Specific rules vary by state; if you’re in Brownsburg, IN or the surrounding area, bring your VIN to Bill Estes Ford Brownsburg and we will confirm recall status and complete any required repairs for free. To avoid inspection delays, schedule service with our factory-trained technicians; we also list current service specials and offer service financing for non-recall work.
2016 Ford Fusion Hybrid Recall Summary
These recall details are drawn from NHTSA records. To protect your safety and vehicle value, schedule service with Bill Estes Ford Brownsburg — recall repairs are free and must be completed at an authorized Ford dealer.

Recall Service & Dealership Highlights

Recall Summary

4 recalls found · All repairs FREE

Electrical

FREE3 OPEN RECALLS

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

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