Bill Estes Ford Brownsburg

2015 Ford Transit Connect Recall

Ford Transit Connect Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Transit Connect?
  • NHTSA has identified six recalls for the 2015 Ford Transit Connect involving Door Lock, Sun Roof, Engine, Instrument Panel, and Fuel Pump components.
  • Two of the six recalls concern the door locks; one concerns each of the other four components.
How do I check if my 2015 Ford Transit Connect has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at the Bill Estes Ford Brownsburg service department.
  • Our team can verify open recalls and explain the manufacturer’s specified remedy.
How much does a 2015 Ford Transit Connect recall repair cost?
  • A 2015 Ford Transit Connect recall repair is free at an authorized Ford dealer.
  • Manufacturer safety-recall remedies are performed at no charge to the owner.
Can an independent shop fix a 2015 Ford Transit Connect recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Factory-trained technicians use Ford diagnostic equipment and approved parts for recall work.
Does an open recall affect the trade-in value of the 2015 Ford Transit Connect?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
  • When you are ready, visit our trade-in page to begin the process.

Recall Service & Dealership Highlights