Bill Estes Ford Brownsburg

2015 Ford Fusion Hybrid Recall

Ford Fusion Hybrid Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa

Consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Corrective Action

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion Hybrid?

NHTSA identifies two recalls for the 2015 Ford Fusion Hybrid: one involving the Electrical component and one involving the Transmission component.
The Electrical recall concerns certain 120V convenience charge cords that may overheat and melt, increasing fire risk.
The Transmission recall concerns a key that may be removable when the transmission is not in Park, increasing rollaway risk.

How do I check if my 2015 Ford Fusion Hybrid has an open recall?

You can check your 2015 Ford Fusion Hybrid at NHTSA.gov or receive a free VIN check through our service department.
Bill Estes Ford Brownsburg can compare your VIN with the manufacturer's open recall records.
If you are unsure whether previous work was completed, schedule service for a confirmation.

How much does a 2015 Ford Fusion Hybrid recall repair cost?

A 2015 Ford Fusion Hybrid recall repair costs nothing when performed by an authorized Ford dealer under the manufacturer recall remedy.
The Electrical campaign calls for a replacement 120V convenience cord at no charge.
The Transmission campaign calls for a dealer repair at no charge.

Can an independent shop fix a 2015 Ford Fusion Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Bill Estes Ford Brownsburg uses factory-trained technicians, Ford diagnostic tools, and OEM parts for covered recall work.
Our team can verify the campaign and explain the next step before completing service.

Does an open recall affect the trade-in value of the 2015 Ford Fusion Hybrid?

Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
After your VIN check, visit our trade-in page to begin the vehicle appraisal process.
Recall repairs remain separate from the vehicle's market evaluation.

Recall Service & Dealership Highlights

Safety Starts With Recall Repairs

NHTSA identifies two safety concerns for the 2015 Ford Fusion Hybrid. An affected 120V convenience charge cord may lack a thermistor, allowing increased resistance in a household outlet or wiring to make the cord overheat and melt, which raises the risk of fire. A transmission condition may allow the key to come out while the vehicle is not in Park, creating a rollaway risk that could injure occupants, the driver, or people nearby. Waiting leaves these potential hazards unaddressed. A VIN check confirms whether either campaign applies and whether the manufacturer's remedy is still needed.

Trusted Ford Service Nearby

Bill Estes Ford Brownsburg provides authorized Ford recall service from 450 E Northfield Dr in Brownsburg, Indiana. Factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts to complete the specified remedy. Covered recall repairs are performed free of charge to the owner, including the replacement charging cord or transmission repair when applicable. Our team serves Brownsburg, Indianapolis, Avon, Plainfield, Zionsville, and nearby central Indiana communities. Choose Bill Estes Ford Brownsburg when you want clear answers, manufacturer-backed service, and a convenient local destination for your Ford vehicle.

Simple Next Steps

Start by checking your VIN with NHTSA.gov or contacting Bill Estes Ford Brownsburg for a free VIN check. Bring the vehicle to our service department so the team can verify any open campaign and perform the manufacturer's remedy. If you are unsure whether a prior owner completed recall work, still schedule an appointment; uncertainty is a reason to check, not a reason to wait. Our staff can explain the process before service begins. Contact us at 463-842-1277 and let us help you address recall concerns with confidence.