Bill Estes Ford Brownsburg

2015 Ford Fusion Energi Recall

Ford Fusion Energi Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 14V736000 · 56,479 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa

Consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Corrective Action

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion Energi?

NHTSA has issued one recall for the 2015 Ford Fusion Energi, affecting the transmission.
The recall concerns a key that may be removable when the transmission is not in Park, creating a possible rollaway risk.

How do I check if my 2015 Ford Fusion Energi has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at the Bill Estes Ford Brownsburg service department.
If the recall is open, our authorized Ford technicians can complete the manufacturer remedy at no charge.

How much does a 2015 Ford Fusion Energi recall repair cost?

A 2015 Ford Fusion Energi recall repair is free at an authorized Ford dealer.
Ford specifies the remedy, and the authorized dealer performs the safety recall repair at no charge to the owner.

Can an independent shop fix a 2015 Ford Fusion Energi recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Bill Estes Ford Brownsburg uses factory-trained technicians and Ford service equipment for recall repairs.

Does an open recall affect the trade-in value of the 2015 Ford Fusion Energi?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
Recall repairs are free when completed by an authorized Ford dealer.

Recall Service & Dealership Highlights

Protect Against Rollaway Risk

NHTSA’s transmission recall involves a condition in which the ignition key may be removed even though the transmission is not in Park. A driver could think the 2015 Ford Fusion Energi is safely parked when it is not, increasing the possibility of a rollaway that could strike occupants, pedestrians, or another vehicle. Waiting to verify recall status leaves that safety concern unresolved. If you received a manufacturer notice, have noticed unusual key or shifter behavior, or simply cannot confirm whether the repair was completed, contact Bill Estes Ford Brownsburg promptly. The VIN check is free, and Ford’s specified recall remedy is performed at no charge.

Authorized Ford Service in Brownsburg

Bill Estes Ford Brownsburg provides authorized Ford recall service for drivers in Brownsburg, Avon, Plainfield, Indianapolis, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts when required to complete Ford’s specified remedy. That matters because a safety recall is the manufacturer’s finding that a part may not meet a safety standard, and the remedy is defined by Ford rather than by a general repair shop. We will check your VIN, explain the recall status, and complete the eligible transmission repair free of charge. Call 463-842-1277 or schedule service online.

Start With a Free VIN Check

Begin by checking your VIN with our service team, then bring your 2015 Ford Fusion Energi to Bill Estes Ford Brownsburg if an open recall is identified. You can schedule an appointment even if you are unsure whether the repair was previously completed, because the VIN check is free. Our technicians can verify the manufacturer’s open recall records and perform the eligible remedy at no charge. Until status is confirmed, take the key-removal and Park-position concern seriously. Call 463-842-1277 for assistance, and ask about service specials when planning additional vehicle care.