Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Bill Estes Ford Brownsburg
2015 Ford Flex Recall
Ford Flex Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN
SCHEDULE NOWFrequently asked questionsRear Suspension
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel Pump
FREE1 OPEN RECALL
NHTSA campaign 16V621000 · 77,502 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. Parts are currently not available. An interim notification was mailed to owners on September 15, 2016. A second notice will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Parking Brake
FREE1 OPEN RECALL
NHTSA campaign 15V464000 · 7,165 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light
Consequence
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Rear Suspension1
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel Pump1
FREE1 OPEN RECALL
NHTSA campaign 16V621000 · 77,502 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. Parts are currently not available. An interim notification was mailed to owners on September 15, 2016. A second notice will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Parking Brake1
FREE1 OPEN RECALL
NHTSA campaign 15V464000 · 7,165 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light
Consequence
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2015 Ford Flex?
- NHTSA recall information identifies three recalls for the 2015 Ford Flex involving the rear suspension, fuel pump, and parking brake.
- The rear suspension recall involves toe links that may fracture and change vehicle handling.
- The fuel pump recall involves a fuel pump electric module component that may overheat and cause stalling or a no-start condition.
- The parking brake recall involves a brake that may not fully engage, allowing the vehicle to roll on a slope.
How do I check if my 2015 Ford Flex has an open recall?
- You can check your 2015 Ford Flex by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
- Our team can explain whether an open Ford campaign applies to your vehicle.
How much does a 2015 Ford Flex recall repair cost?
- A 2015 Ford Flex recall repair is free at an authorized dealer when the campaign applies to the vehicle.
- Ford’s specified remedies for these campaigns are performed at no charge to the owner.
Can an independent shop fix a 2015 Ford Flex recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may perform other repairs, but recall remedies should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2015 Ford Flex?
- Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process clear; visit our trade-in page to get started.
- Our team can help you understand the recall status before you value or trade your vehicle.
Recall Service & Dealership Highlights
Protect Your Safety
NHTSA recall information identifies three safety concerns associated with the 2015 Ford Flex. A rear suspension toe link may fracture and cause a sudden handling change. A fuel pump electric module component may overheat, interrupt fuel pump power, and cause stalling or a no-start condition. On certain vehicles, the parking brake may not fully engage, allowing the vehicle to roll on a slope when it is not in Park. These issues can increase crash risk. Waiting to confirm your VIN or complete an open remedy may leave a safety concern unresolved, so arrange a free check as soon as possible.
Ford Expertise Nearby
Bill Estes Ford Brownsburg provides authorized Ford recall service in Brownsburg, IN, for drivers from Avon, Plainfield, Zionsville, Danville, Indianapolis, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools to verify campaign eligibility and follow Ford repair procedures. When a remedy calls for replacement, our team uses OEM parts and completes the repair at no charge to the owner. Because recall work is tied to the vehicle identification number and manufacturer instructions, an authorized Ford service department is the right place to confirm the campaign and handle the remedy correctly.
Start With a Free VIN Check
Start by locating your VIN and asking our service team to check for open recalls. Bring the 2015 Ford Flex to Bill Estes Ford Brownsburg for inspection and the manufacturer remedy when one applies. If you are unsure whether a recall notice is current or whether earlier work was completed, schedule service anyway—the VIN check is free. Use our online schedule service tool or contact the dealership for assistance. Prompt confirmation helps you understand the vehicle’s status and decide the safest next step without an inspection charge.