Bill Estes Ford Brownsburg

2015 Ford Escape Recall

Ford Escape Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Escape?
  • NHTSA recall information identifies five recalls for the 2015 Ford Escape involving the Door Lock, Seat Belt, Ignition, and Instrument Panel components.
  • The Door Lock component has two recalls; Seat Belt, Ignition, and Instrument Panel each have one.
How do I check if my 2015 Ford Escape has an open recall?
  • You can check your 2015 Ford Escape by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Contact Bill Estes Ford Brownsburg if you are uncertain whether previous recall work was completed.
How much does a 2015 Ford Escape recall repair cost?
  • A 2015 Ford Escape recall repair costs nothing at an authorized dealer when the vehicle is covered by the manufacturer campaign.
  • The dealer completes the specified safety remedy at no charge to the owner.
Can an independent shop fix a 2015 Ford Escape recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Escape at no charge.
  • An independent shop may handle other repairs, but recall remedies should be completed through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2015 Ford Escape?
  • Buyers and dealers check recall status, so completing an open recall can help present your vehicle clearly during a trade-in evaluation.
  • Visit our trade-in page to begin the appraisal process.

Recall Service & Dealership Highlights