Bill Estes Ford Brownsburg

2014 Ford Fusion Hybrid Recall

Ford Fusion Hybrid Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Fusion Hybrid?

NHTSA identifies one recall for the 2014 Ford Fusion Hybrid, affecting the Electrical component and involving certain 120V convenience charge cords.
The affected cords may overheat and melt during charging when increased resistance exists in the home's outlet or wiring, increasing fire risk.

How do I check if my 2014 Ford Fusion Hybrid has an open recall?

You can check your 2014 Ford Fusion Hybrid at NHTSA.gov or receive a free VIN check at our service department.
Bill Estes Ford Brownsburg can verify open recall status and explain the applicable Ford remedy.

How much does a 2014 Ford Fusion Hybrid recall repair cost?

A 2014 Ford Fusion Hybrid recall repair is free at an authorized dealer when the VIN confirms an applicable open recall.
The affected convenience charge cord is replaced with a new cord containing a thermistor at no charge.

Can an independent shop fix a 2014 Ford Fusion Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Ford Fusion Hybrid at no charge.
An authorized Ford dealer has the manufacturer-directed procedure and can complete the recall after checking the VIN.

Does an open recall affect the trade-in value of the 2014 Ford Fusion Hybrid?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
A free VIN check can clarify recall status before you discuss your vehicle's trade-in.

Recall Service & Dealership Highlights

Protect Against Charging Risks

NHTSA identifies one Electrical recall involving certain 120V convenience charge cords associated with 2013–2015 Fusion Energi vehicles. The affected cords were manufactured without thermistors, so increased resistance in a home's outlet or wiring can cause a cord to overheat and melt during charging. An overheated cord can increase the risk of a fire. Waiting to check your VIN may leave an applicable safety remedy incomplete. If your cord is covered by the recall, Ford specifies replacement with a new 120V convenience cord containing a thermistor, performed by a dealer free of charge. A prompt check provides reassurance and a clear next step.

Ford-Trained Recall Service

Bill Estes Ford Brownsburg serves drivers in Brownsburg, Indianapolis, Avon, Plainfield, Zionsville, and nearby Indiana communities with authorized Ford recall service. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to verify the VIN, identify an open campaign, and perform the Ford-specified remedy correctly. For this electrical recall, the applicable 120V convenience charge cord replacement is completed at no charge when confirmed by the vehicle's VIN. Choosing Bill Estes Ford Brownsburg gives you a knowledgeable local team and a direct path to professional Ford safety service without paying for the covered recall repair.

Start With a Simple VIN Check

Start by checking your VIN with NHTSA or contacting our service department. Bring the 2014 Ford Fusion Hybrid to Bill Estes Ford Brownsburg so our team can verify open recalls and inspect the situation described in the manufacturer campaign. If you are unsure whether a notice applies or whether a previous repair was completed, schedule an appointment anyway—the recall check is free. We can explain the next step and perform the covered remedy when applicable. Early confirmation helps you address the charging-cord concern before it becomes a safety issue.