Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Bill Estes Ford Brownsburg
2014 Ford Explorer Recall
Ford Explorer Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN
SCHEDULE NOWFrequently asked questionsAxle Shaft
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Axle Shaft1
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension4
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2014 Ford Explorer?
- NHTSA has reported five recalls for the 2014 Ford Explorer involving the Axle Shaft and Rear Suspension components.
- The axle shaft recall concerns a front drive axle halfshaft support bracket that may fail, potentially causing unintended movement or loss of motive power.
- Rear suspension recalls involve toe-link fracture, a previously repaired toe-link-related condition, and incorrectly identified wheel hub bearing assemblies that could allow wheel or wheel-end separation.
How do I check if my 2014 Ford Explorer has an open recall?
- You can check your 2014 Ford Explorer at NHTSA.gov or receive a free VIN check at the Bill Estes Ford Brownsburg service department.
- The VIN review confirms whether a manufacturer recall remains open for your specific vehicle.
- When applicable, the authorized Ford dealer can perform the specified remedy at no charge.
How much does a 2014 Ford Explorer recall repair cost?
- A 2014 Ford Explorer recall repair costs nothing at an authorized dealer when the vehicle is covered by the recall.
- Ford-authorized recall remedies, including specified inspections and replacement work, are performed at no charge to the owner.
Can an independent shop fix a 2014 Ford Explorer recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Ford Explorer recall at no charge.
- An independent shop may handle other repairs, but the Ford recall remedy should be completed through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2014 Ford Explorer?
- An open recall can affect the trade-in process because buyers and dealers check recall status; visit our trade-in page to get started.
- Completing an applicable free recall remedy can provide a clearer ownership record when you discuss your Explorer’s value.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA-reported recalls for the 2014 Ford Explorer include an axle shaft support bracket that may fail, potentially causing unintended movement while parked or loss of motive power while driving. Rear suspension concerns include toe links that may fracture and cause sudden handling changes or loss of steering control. A separate wheel hub bearing issue could allow wheel or wheel-end separation. These defects may increase crash risk, and waiting can leave a safety concern unresolved. Bill Estes Ford Brownsburg recommends a prompt VIN check, especially if you are uncertain whether previous recall work was completed. Do not wait for a warning sign before confirming your vehicle’s recall status.
Factory-Backed Care
At Bill Estes Ford Brownsburg, factory-trained technicians use manufacturer diagnostic tools, Ford procedures, and OEM parts when completing an applicable recall remedy. The manufacturer determines the required inspection or repair, and covered recall work is performed at no charge to the owner. Our dealership is located at 450 E Northfield Dr in Brownsburg, IN, serving drivers from Indianapolis, Avon, Plainfield, Pittsboro, and nearby communities. We can review your VIN, explain the applicable repair, and help arrange a convenient visit. Contact Bill Estes Ford Brownsburg at 463-842-1277 for reassuring, authorized Ford service.
Simple Next Steps
Start by locating your Explorer’s VIN and contacting our service team for a free recall check. If an open campaign applies, bring the vehicle to Bill Estes Ford Brownsburg so our technicians can complete the manufacturer’s remedy. You can schedule an appointment even if you are unsure whether prior work was completed; the VIN review is designed to answer that question. If driving concerns are present, contact the dealership before continuing to drive. For ongoing maintenance or other needs, ask about service specials and available assistance while your vehicle is here.