Bill Estes Ford Brownsburg

2014 Ford Edge Recall

Ford Edge Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Axle Shaft

FREE2 OPEN RECALLS

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Edge?
  • NHTSA recall information identifies three recalls for the 2014 Ford Edge involving the axle shaft and fuel pump.
  • Two recalls concern the axle shaft, including possible loss of Park function, unintended movement, loss of motive power, or loss of power to the wheels.
  • One recall concerns the fuel pump, which may fail and cause an unexpected stall.
How do I check if my 2014 Ford Edge has an open recall?
  • You can check your 2014 Ford Edge by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Bill Estes Ford Brownsburg can confirm whether a manufacturer recall remains open for your specific vehicle.
  • If you are uncertain whether a prior repair was completed, schedule service for a VIN review.
How much does a 2014 Ford Edge recall repair cost?
  • A 2014 Ford Edge recall repair costs nothing when completed by an authorized dealer under the manufacturer remedy.
  • Eligible axle shaft and fuel pump remedies are performed at no charge to the owner.
Can an independent shop fix a 2014 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An authorized Ford dealer has the manufacturer procedures, diagnostic equipment, and parts needed to verify and complete the campaign.
Does an open recall affect the trade-in value of the 2014 Ford Edge?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to begin.
  • Completing an eligible recall remedy can provide clearer documentation when you discuss your vehicle with a dealer.

Recall Service & Dealership Highlights