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Bill Estes Ford Brownsburg
Ford Transit Connect Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V209000 · 208,584 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
NHTSA campaign 14V706000 · 34 vehicles affected
Defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Corrective Action
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
NHTSA campaign 17V209000 · 208,584 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
NHTSA campaign 14V706000 · 34 vehicles affected
Defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Corrective Action
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
5 common questions answered
The Engine recall may allow insufficient coolant to lead to cylinder-head overheating, cracking, and oil leakage on certain 1.6L GTDI vehicles. Oil contacting a hot engine or exhaust component can increase fire risk. The Adaptive Equipment recall may involve cracking side plates on certain Ricon wheelchair lifts; a platform could separate, rest against the lift door, and fall when the doors open, creating an injury risk. Waiting can leave a known safety concern unresolved. Because applicability depends on the VIN, engine, and installed equipment, have Bill Estes Ford Brownsburg check your vehicle promptly and explain the correct remedy.
Bill Estes Ford Brownsburg uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to identify and complete eligible Ford recall remedies. Recall repairs are performed at no charge when the manufacturer campaign applies to your vehicle. Our Brownsburg, Indiana, service department helps drivers from nearby communities throughout the area with clear answers and professional support. Whether your Transit Connect has the applicable engine configuration or specialized wheelchair lift equipment, our team can verify the VIN and explain the next step. Contact Bill Estes Ford Brownsburg at 463-842-1277 or schedule service online.
Start with a VIN check, then bring your 2013 Ford Transit Connect to our service department if an open recall is identified. You can also schedule an appointment even if you are unsure whether a recall repair was completed; the check is free and helps clarify your vehicle's status. Bring any manufacturer notice and mention changes to the engine or wheelchair lift equipment. Our team will review the campaign, explain the manufacturer remedy, and help arrange the visit. If you need other maintenance, ask about service specials while your vehicle is here.