Bill Estes Ford Brownsburg

2013 Ford Fusion Hybrid Recall

Ford Fusion Hybrid Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fusion Hybrid?

NHTSA identifies one Electrical recall: certain 120V convenience charge cords may overheat and melt, increasing the risk of fire.
Ford's remedy is replacement with a 120V convenience cord equipped with a thermistor, free of charge at an authorized dealer.

How do I check if my 2013 Ford Fusion Hybrid has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at the Bill Estes Ford Brownsburg service department.
Call 463-842-1277 or schedule service for assistance confirming recall status.

How much does a 2013 Ford Fusion Hybrid recall repair cost?

A 2013 Ford Fusion Hybrid recall repair costs the owner nothing when performed as the manufacturer's remedy at an authorized dealer.
The applicable remedy replaces the affected convenience charge cord with a cord containing a thermistor.

Can an independent shop fix a 2013 Ford Fusion Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Bill Estes Ford Brownsburg uses factory-trained technicians and Ford service procedures for recall work.

Does an open recall affect the trade-in value of the 2013 Ford Fusion Hybrid?

Buyers and dealers check recall status, so completing an open recall can support a smoother appraisal; visit our trade-in page to begin.
A free VIN check can clarify the vehicle's recall status before you discuss a trade.

Recall Service & Dealership Highlights

Address the Charging Risk

NHTSA identifies one Electrical recall involving certain 120V convenience charge cords supplied for use with applicable Ford electrified vehicles. The affected cords were manufactured without thermistors, and increased resistance in a household outlet or wiring during charging can cause a cord to overheat and melt. The consequence is an increased risk of fire. Waiting can leave a potentially affected cord in service longer than necessary, particularly if you received a recall notice or are unsure whether the repair was completed. A VIN check determines whether this recall applies, and Ford's remedy replaces the cord with a thermistor-equipped version at no charge.

Ford-Trained Recall Care

Bill Estes Ford Brownsburg gives drivers in Brownsburg, Indiana, and nearby Avon, Plainfield, Zionsville, and Indianapolis access to factory-trained technicians who understand Ford recall procedures. Our team uses manufacturer diagnostic tools and OEM parts to verify the VIN, identify an open campaign, and perform the specified remedy correctly. For this recall, the manufacturer remedy is a replacement 120V convenience charge cord with a thermistor, performed at no charge when applicable. Call 463-842-1277 or visit Bill Estes Ford Brownsburg at 450 E Northfield Dr for authorized Ford service and clear answers.

Start With a Free VIN Check

Begin by checking your VIN with NHTSA or by contacting our service department. Bring the vehicle in if you receive a recall notice, have a charging concern, or simply want confirmation that the remedy is complete. You do not need to be certain before calling; our team can perform the VIN check and explain the next step. Schedule service or schedule an appointment online, then let our technicians inspect the recall status. The check is free, and an eligible manufacturer remedy is completed at no charge.