Bill Estes Ford Brownsburg

2013 Ford Fiesta Recall

Ford Fiesta Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 12V488000 · 154,604 vehicles affected

Defect

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario

Consequence

An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

Corrective Action

Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fiesta?

NHTSA has issued three recalls for the 2013 Ford Fiesta: two involving the door lock system and one involving the air bag system.
The door lock recalls address latches that may break, fail to latch securely, or require replacement after an earlier repair.
The air bag recall addresses passenger-side curtain air-bag software that may suppress deployment in a specified side-impact situation.

How do I check if my 2013 Ford Fiesta has an open recall?

You can check your 2013 Ford Fiesta for an open recall at NHTSA.gov or receive a free VIN check at our service department.
Bill Estes Ford Brownsburg can verify the VIN and explain the manufacturer’s required remedy.
If you are unsure whether previous recall work was completed, schedule an appointment for a check.

How much does a 2013 Ford Fiesta recall repair cost?

A 2013 Ford Fiesta recall repair costs the owner nothing when performed by an authorized dealer under the manufacturer’s recall program.
Door-latch inspection, applicable latch replacement, and the specified air-bag software remedy are performed at no charge.

Can an independent shop fix a 2013 Ford Fiesta recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Ford Fiesta recall at no charge.
An authorized Ford dealer has the manufacturer procedures and diagnostic equipment needed to verify and complete the recall remedy.

Does an open recall affect the trade-in value of the 2013 Ford Fiesta?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
A VIN check can clarify whether recall work remains before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Protect Occupants

NHTSA identifies two door lock recalls and one air bag recall for the 2013 Ford Fiesta. A door-latch component may break or may not secure the door properly, creating a risk that a door could open while the vehicle is moving and injure an occupant. The air bag recall concerns passenger-side curtain-air-bag deployment when the front passenger seat is empty; a right-rear occupant may not receive the intended protection in a side impact. Waiting can leave a known safety concern unresolved. Have the VIN checked promptly, especially after receiving a notice, noticing latch difficulty, or questioning whether earlier recall work was completed.

Ford-Centered Expertise

Bill Estes Ford Brownsburg provides recall assistance for drivers in Brownsburg, Indiana, and nearby communities such as Avon, Plainfield, Zionsville, and Indianapolis. Our factory-trained technicians use manufacturer diagnostic tools, Ford procedures, and OEM parts when the remedy calls for replacement components. Recall repairs are performed at no charge to the owner through the authorized franchise dealer, including applicable door-latch work and the air-bag software update. The team can explain the result of the VIN check and help you understand the next step. Call 463-842-1277 or schedule service online.

Start With a VIN Check

Begin by locating your Fiesta’s VIN and asking our service department to check for open recalls. Bring the vehicle to Bill Estes Ford Brownsburg so the technician can confirm the applicable remedy and complete the work. If you are unsure whether a previous owner handled a recall, still schedule a visit—the VIN check is free. Do not wait for a door problem or another warning before seeking answers. When convenient, schedule an appointment online or contact our Brownsburg service team. We are ready to help you address recall concerns with clear information and manufacturer-authorized repairs.