Bill Estes Ford Brownsburg

2013 Ford Explorer Recall

Ford Explorer Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

9 recalls found · All repairs FREE

Rear Suspension

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Rear Suspension3

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Fuel Leak2

FREE2 OPEN RECALLS

NHTSA campaign 15V812000 · 868 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Door1

FREE1 OPEN RECALL

NHTSA campaign 15V171000 · 194,484 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Corrective Action

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 14V286000 · 179,027 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Consequence

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Corrective Action

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Door Lock1

FREE1 OPEN RECALL

NHTSA campaign 13V270000 · 12,569 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.

Consequence

If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.

Corrective Action

Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall is expected to begin August 5, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.

Fuel Tank1

FREE1 OPEN RECALL

NHTSA campaign 13V109000 · 3,037 vehicles affected

Defect

Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall is expected to begin April 22, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Explorer?

NHTSA recall information identifies eight recalls for the 2013 Ford Explorer involving the rear suspension, fuel leak, door, steering, door lock, and fuel tank components.
Rear suspension recalls concern toe link fracture and a wheel hub bearing application issue that may lead to handling changes or wheel-end separation.
Fuel-related recalls address possible fuel delivery module cracks and a fuel tank seam that may permit fuel leakage.
Door, steering, and door lock recalls address possible door unlatching, loss of power steering assist, and child safety lock deactivation.

How do I check if my 2013 Ford Explorer has an open recall?

You can check your 2013 Ford Explorer by entering its VIN at NHTSA.gov or by getting a free VIN check at the Bill Estes Ford Brownsburg service department.
The check can confirm whether an open recall applies and identify the manufacturer’s specified remedy.
If you are uncertain whether a previous repair was completed, schedule service for a VIN review.

How much does a 2013 Ford Explorer recall repair cost?

A 2013 Ford Explorer recall repair costs nothing at an authorized Ford dealer when the vehicle has an applicable open recall.
Ford specifies the remedy, which may include inspection, software updating, or replacement of an affected component.

Can an independent shop fix a 2013 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Ford Explorer recall at no charge.
Bill Estes Ford Brownsburg has factory-trained technicians, Ford diagnostic equipment, and access to OEM parts for eligible recall work.

Does an open recall affect the trade-in value of the 2013 Ford Explorer?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy can help document that a manufacturer safety campaign was addressed.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies rear suspension concerns that may fracture a toe link, change handling, reduce steering control, or allow wheel-end separation. Fuel delivery modules and fuel tank seams may allow fuel to leak, creating a fire risk near an ignition source. Door handles may permit a door to unlatch during a side impact, while child safety locks may deactivate without notice. A steering fault may shut down power assistance and require extra effort at low speeds. Waiting can leave a safety defect unresolved, so check your VIN and arrange the manufacturer remedy as soon as possible.

Ford-Trained Recall Care

At Bill Estes Ford Brownsburg, factory-trained technicians follow Ford’s recall procedures with manufacturer diagnostic tools and OEM parts. When your VIN shows an applicable open recall, the specified inspection, software update, repair, or replacement is performed at no charge to the owner. Our team serves Brownsburg and nearby communities throughout central Indiana with knowledgeable Ford care and straightforward answers. Visit Bill Estes Ford Brownsburg at 450 E Northfield Dr for professional recall assistance, or call 463-842-1277 to discuss your 2013 Ford Explorer and the next available appointment.

Simple Next Steps

Start by locating your Explorer’s VIN and requesting a recall check through NHTSA.gov or our service department. If a campaign appears open, bring the vehicle to Bill Estes Ford Brownsburg so a technician can confirm the repair and complete the remedy. If you are unsure whether a prior repair was completed, still schedule service because the VIN check is free. Do not wait if you notice a safety concern or receive a recall notice. Our team can explain the process and help arrange your visit.