Bill Estes Ford Brownsburg

2013 Ford Edge Recall

Ford Edge Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and dis

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Corrective Action

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Consequence

Corrective Action

Fuel Leak1

FREE1 OPEN RECALL

NHTSA campaign 14V002000 · 27,933 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall is scheduled to begin on February 28, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Edge?

NHTSA has issued two recalls for the 2013 Ford Edge, affecting the Axle Shaft and Fuel Leak components.
The Axle Shaft recall concerns possible halfshaft disengagement, which can cause loss of power to the wheels or vehicle rollaway.
The Fuel Leak recall concerns a fuel line pulse damper housing that may crack and create a fire risk.

How do I check if my 2013 Ford Edge has an open recall?

You can check your 2013 Ford Edge VIN at NHTSA.gov or receive a free VIN check at our service department.
Bill Estes Ford Brownsburg can confirm open recall status and explain the manufacturer’s required remedy.
Call 463-842-1277 or schedule an appointment online.

How much does a 2013 Ford Edge recall repair cost?

A 2013 Ford Edge recall repair costs nothing when performed by an authorized dealer under the manufacturer’s recall program.
Required inspections and covered corrective repairs are completed at no charge to the owner.

Can an independent shop fix a 2013 Ford Edge recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
An independent shop may handle other repairs, but recall coverage and the manufacturer remedy are provided through an authorized dealer.

Does an open recall affect the trade-in value of the 2013 Ford Edge?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process.
When you are ready, visit our trade-in page to begin the process.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA’s two reported recalls involve an Axle Shaft concern and a Fuel Leak concern. A halfshaft that disengages from the linkshaft can interrupt power to the wheels, increase crash risk, or allow the vehicle to roll away if the parking brake is not applied. A cracked fuel line pulse damper housing can cause fuel odor, weepage, or a continuous leak, creating a fire risk near an ignition source. Waiting can leave a known safety concern unresolved. If you notice fuel odor, or if you are uncertain whether recall work was completed, contact Bill Estes Ford Brownsburg and arrange a VIN check promptly.

Authorized Ford Expertise

Bill Estes Ford Brownsburg is your authorized Ford resource in Brownsburg, IN, serving drivers from Avon, Plainfield, Zionsville, Pittsboro, Indianapolis, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when a recall remedy requires parts replacement. We inspect the vehicle according to the campaign instructions and complete covered recall repairs at no charge. That specialized process helps ensure the remedy matches Ford’s requirements. Call 463-842-1277 or schedule service with our team for convenient recall assistance.

Start With a VIN Check

Start by checking your VIN through NHTSA.gov or by contacting our service department. Bring your 2013 Ford Edge to Bill Estes Ford Brownsburg so our team can confirm whether an open recall applies and explain the required remedy. You can schedule an appointment even if you are unsure whether prior recall work was completed, because the recall check is free. If a covered repair is needed, the manufacturer remedy is performed at no charge. Do not delay a safety question simply because the vehicle feels normal; let an authorized Ford team verify its status.