Bill Estes Ford Brownsburg

2013 Ford E-Series Wagon Recall

Ford E-Series Wagon Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Adaptive Equipment

FREE5 OPEN RECALLS

NHTSA campaign 15V729000 · 667 vehicles affected

Defect

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Corrective Action

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford E-Series Wagon?
  • NHTSA has issued six recalls associated with the 2013 Ford E-Series Wagon: five Adaptive Equipment recalls and one Fuel System recall.
  • The Adaptive Equipment recalls involve certain Ricon wheelchair lifts, including lift-arm bearings, platform side plates, and an armored pendant cable.
  • The Fuel System recall involves rear brackets supporting a CNG cylinder on certain modified vehicles.
How do I check if my 2013 Ford E-Series Wagon has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at the Bill Estes Ford Brownsburg service department.
  • A VIN check confirms whether a specific recall applies and whether the remedy remains open.
  • When ready, schedule service with our team.
How much does a 2013 Ford E-Series Wagon recall repair cost?
  • A 2013 Ford E-Series Wagon recall repair costs nothing at an authorized dealer when the manufacturer remedy applies.
  • Manufacturer safety recall remedies are performed at no charge to the owner.
  • Our team can verify eligibility before the repair is completed.
Can an independent shop fix a 2013 Ford E-Series Wagon recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Bill Estes Ford Brownsburg has factory-trained technicians and manufacturer diagnostic tools for eligible Ford recall work.
  • Schedule an appointment for the appropriate inspection and repair.
Does an open recall affect the trade-in value of a 2013 Ford E-Series Wagon?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation.
  • Use our trade-in page to begin the vehicle appraisal process.
  • A VIN check can help identify recall work that should be addressed before trading.

Recall Service & Dealership Highlights