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Bill Estes Ford Brownsburg
Ford C-Max Hybrid Recall service at Bill Estes Ford Brownsburg in Brownsburg, IN
SCHEDULE NOWFrequently asked questionsNHTSA campaign 13V085000 · Reported Mar 7, 2013 · 5,675 vehicles affected
Defect
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Corrective Action
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NHTSA campaign 13V303000 · Reported Jul 10, 2013 · 33,021 vehicles affected
Defect
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact.
Consequence
In the event of a crash, an occupant could be at an increased risk of an injury.
Corrective Action
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
NHTSA campaign 13V085000 · Reported Mar 7, 2013 · 5,675 vehicles affected
Defect
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Corrective Action
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NHTSA campaign 13V303000 · Reported Jul 10, 2013 · 33,021 vehicles affected
Defect
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact.
Consequence
In the event of a crash, an occupant could be at an increased risk of an injury.
Corrective Action
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
5 common questions answered
NHTSA’s Latches/Locks/Linkages recall addresses a left rear door child lock that may not engage correctly, allowing a child to open the door from inside when an operator believes it is secured. NHTSA’s Structure recall concerns certain vehicles without panoramic roofs that did not meet a head injury criteria requirement; in a crash, an occupant could face an increased risk of injury. Waiting can leave a known safety concern unresolved, especially when children regularly ride in the vehicle. A prompt VIN check identifies whether either remedy remains open, and eligible recall repairs are completed free of charge by an authorized Ford dealer.
Bill Estes Ford Brownsburg provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts designed for your Ford vehicle. Our team follows Ford’s required procedures for inspecting rear door latches, replacing affected parts when necessary, and installing energy absorbers for the Structure campaign. The manufacturer remedy is performed at no charge when the recall is open for your VIN. Located in Brownsburg, Indiana, Bill Estes Ford Brownsburg serves drivers from Avon, Plainfield, Zionsville, Indianapolis, and nearby communities. We make it easier to get accurate answers and the correct repair from an authorized Ford franchise dealer.
Begin by checking your VIN with our service team, then bring the 2013 Ford C-Max Hybrid to Bill Estes Ford Brownsburg if an open recall is identified. You can schedule service even if you are unsure whether a previous owner completed the repair, because the VIN check is free. Our advisors can explain the campaign, confirm the remedy, and help arrange a convenient visit. Bring any manufacturer notice you received, but do not wait for paperwork if you have a concern. Schedule an appointment today for reassuring, authorized recall assistance.