How long will my service take?

Every service is different & the length of the service will vary depending on what is needed. Our team can discuss your specific service time when you book/confirm your appointment.

How much does Ford Pickup & Delivery cost?

There is no cost or fee for pickup & delivery service.

What are Bill Estes Ford's Pickup & Delivery hours?

Bill Estes Ford has pickup available Monday - Friday from 9:00 am to 5:00 pm. Not available on weekends.

How will I receive updates about my vehicle service?

Your Service Advisor will contact you about your vehicle via your preferred method of communication: phone, text or email.

Is the Ford Pickup & Delivery program available for all repairs?

All warranty and customer-pay repairs are eligible, as long as your vehicle able to be driven and not part of accident/collision.

Are there any distance restrictions for Ford Pickup & Delivery?

Our Pickup & Delivery service is available within a 15-mile distance of Bill Estes Ford. You can contact us directly with any questions or if you are near this distance.

Can Ford Pickup & Delivery be used with Roadside Assistance?

No, not at this time.

Will I get a loaner vehicle?

Please call our team & confirm when you schedule your service appointment. Alternative options may be offered, as well, if loaners are not available.

Who can I talk to if I have any issues with my Ford Pickup & Delivery service?

Call our service department directly & a member of our team will walk you through any issue.