Meet our Service Department Staff

Jerry WilliamsService Manager

I started with Bill Estes Ford in March of 2000. It gives me a great deal of satisfaction taking care of the customers day to day service needs.I find keeping up with the fast pace technology exciting as well.When not at work I enjoy all form of motorsports and family activites.
Dan WilhelmForeman

I have been with Bill Estes Ford for 30 years. I enjoy working with the people internal and external. When not at the dealership,you'll find me at the drag races.
Brock WhittDispatcher

I live in Avon and have been with Bill Estes Brownsburg Ford since 2005. I enjoy activities with my daughter, Ava.
Thomas NoelService Advisor

Hunting and fishing are my passion. I have been here since 2007 and love providing great service to the community. Recently married and we live here in Brownsburg.
Jason DowneyService Advisor

A Brownsburg resident for over 4 years. I have 10 years of experience with Ford service and 13 years overall in the automotive industry. My goal is to make certain all of my customers are completely satisfied and well taking care of at Bill Estes Ford. I enjoy boating, hunting, fishing and love to sit around a camp fire.
Mike YoungsService Advisor

I have been with Bill Estes Ford since May 2011.I just moved here from New York,my wife and I have a 2 year old and one on the way. I love working with people, getting to know them and helping them with their automotive needs.Bill Estes is an excellant place to work everyone cares about each other, its like a big family. I'm also a big fan of Rally Racing and hope to someday particapate as a driver
Courtney WailingCustomer Relations

I joined Bill Estes Ford in August 2011. I enjoy the interaction with customers,and getting to know them. We have 3 children and enjoy spending time with our family, love open wheel racing, Sprints and Midgets.
Beth MerkleService Cashier

I am a resident of Brownsburg and have worked for Bill Estes Automotive since 2004. I follow Nascar racing – especially Dale Jr.
Savannah GoodinService Cashier

I am new to Bill Estes Brownsburg Ford. I am a Senior at Brownsburg High School and plan on going to IUPUI to become a Family and Marriage Therapist. I enjoy talking to all the different customers,They are so friendly!
Amber LawlessService Cashier

I just started at Bill Estes Ford and love the people I work with they are helpful and friendly. It's nice being so close to home my husband and i have 5 children we love the Colts, camping and going to the movies.
Eric J FosterTechnician

I have been in the auto industry since 1987 and with Bill Estes Brownsburg Ford since 1997. I coach my four daughters in all athletics.
Luke JohnsonTechnician

My favorite thing is to watch motorsports with family and friends. I started in the auto business in 1999 and have been here since 2006.
Jesse L HarperTechnician

In 1993, I started as a technician and moved to Bill Estes Brownsburg Ford in 1997. I enjoy outdoor activities with my family.
Brandon LeachTechnician

I started my career here at Bill Estes Brownsburg Ford in 2004. I enjoy all sports activities.
Michael FeiockTechnician

My interests are action sports and anything with an engine. In my free time I rebuild race engines.
Jeremy SteinwayService Technician

I have been with Bill Estes Brownsburg Ford since 2009. I enjoy racing and rebuilding race cars.
Daniel ClarkTechnician

I started with Bill Estes Ford in Feburary of 2011. But have been with the Ford business for 27 years. I enjoy being a techician because it's never the same everyday brings a new situation. In my free time I ride motorcycles
Pete JustinianoTechnician

I've been working in this industry since 2004. I enjoy any activity involving racing.
Brad Whilhelm Technician

I've just begun working at Bill Estes Ford and enjoy working with the friendly staff. I drag race, golf and bowl in the leagues. And like Texas Hold em
Dick ChristySenior Master Technician

I've worked for Ford Lincoln-Mercury Dealerships since 1973, Bill Estes Ford for 4 months. I like the staff and and family atmosphere. I enjoy the outdoors and hunting.
Joe ChristyTechnician

I've been with Bill Estes Ford for 2 months and really enjoy the people and the atmosphere. I like to hunt,fish, and go four wheeling and spending time with my family and girlfriend.
Keith SnyderTire and Lube Technician

I've been here at Bill Estes Ford for 5 months. The People I work with are just spectacular! I am an adrenaline Junkie and thrill seeker.
Wilfredo GomezLube Tech

I've been with Bill Estes Ford for 5 weeks I like staying busy and how friendly everyone is. I also enjoy Soccer
Noe MurilloClean-up Crew Member

I have worked for Bill Estes Ford for 7 years. I take a lot of pride in detailing the vehicles for the customers. When not at work I enjoy going to the park.
Maria Teresa PerezClean-up Crew Member

I have worked for Bill Estes Ford for 4 years. I enjoy cleaning the cars. I like riding bikes with my family.
Tranquilina MurilloClean-up Crew Member

I have worked for Bill Estes Ford for 4 1/2 years. I have always loved my job, it lets me help my family.I enjoy playing baseball with my children
Alan TimmermanClean-up Crew Member

I began working for Bill Estes Ford in January of 2010. I am a student at Brownsburg High and since I've been at Bill Estes I've seen the impact they have on the community and how supportive they are of their employees. I get to work with great people. After high school I plan to attend Butler or Purdue while still working for Bill Estes.
Matt MillerClean-up Crew Member


Service Department

Service Department Staff

Problem with your vehicle? Time for your next scheduled maintenance? Schedule an appointment with our service department by clicking the button below. We will confirm your appointment with you within 12 hours of receiving your request.

Schedule Service Appointment


Why Us?

  1. Our well trained service and parts staff are here to provide you with the highest levels of customer satisfaction
  2. Convenient service and parts department hours
  3. Huge stock of manufacturer and other top-quality brand parts
  4. Factory-trained and certified technicians know your car inside and out, so you can be at ease with your vehicle repairs
  5. Convenient location to your work or home
  6. Transportation arrangements available or enjoy our spacious customer lounge while waiting for your service to be completed
  7. Full line of accessories available

Get Started Now!

Request Service Appointment
Request to schedule an appointment online for your next checkup.
Vehicle Recall Request
Check for important safety hazards on your vehicle.

Service Hours

Monday: 7:30 am - 6:00 pm
Tuesday: 7:30 am - 6:00 pm
Wednesday: 7:30 am - 6:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 6:00 pm
Saturday: 8:00 am - 12:00 pm
Sunday: Closed

Our Location

Get Directions
Bill Estes Ford 450 East Northfield Drive Brownsburg, IN 46112 Get Directions


Bill Estes Ford has a state-of-the-art service center in Indianapolis, Indiana with the latest tools and technologies to repair your vehicle. Our service department is staffed with highly trained auto technicians who will properly identify and repair your vehicle's problem. To schedule a Ford car repair in the Indianapolis area, please complete our online service appointment form and we will get you into our facility as soon as possible. Whether you need a tune up or major repair, you can trust the quality of service you'll receive at the Bill Estes Ford car repair center.

When you visit our Ford service repair facility in Indianapolis, Indiana be sure to check out our other automotive services. We have a fully-stocked inventory of new Fords, and used cars, with some of the area's most competitive prices. The Bill Estes Ford finance department will get you approved for a low interest car loan in minutes. Visit us today and take care of all of your auto needs.

We are committed to fix your vehicle right the first time. When servicing a vehicle, there's no greater resource than the knowledge of the people who designed, engineered and built it. Bill Estes Ford's factory trained technicians know how to get the most out of your vehicle's performance. We are the only ones around who have the tools built specifically for your vehicle and access to the most up-to-date technical service bulletins directly from the factory and every service we perform comes with a competitive price.

At Bill Estes Ford we are required by the manufacturer to maintain Factory-Trained Technicians who know the product better than any quick-service operation. The factory issues bulletins to dealers concerning product updates and/or modifications that can benefit you. Our service advisors access our computer every time you come in for service to assure that all the latest modifications and engineering changes are available to you at no charge. Today vehicles are expensive and technically very sophisticated. Our Indy Ford staff is your best choice to maintain your vehicle.